Redbet is one of those rare online casinos that has displayed longevity in the face of fierce competition. It first launched way back in 2004, and having racked up well over a decade of experience, it continues to both evolve and improve. This point is super important. If you were to define the ingredients that make gaming sites a success, then the ability to regularly enhance the product would sit at the top of list. The Redbet design team have shown their skill in this regard. They’ve regularly revamped the desktop site, and move seamlessly into the mobile market as the popularity of ‘portable play’ grew.
The current mobile site reflects its desktop sibling perfectly. It’s beautifully designed, and provides the perfect fusion of attractive aesthetics and ease of use. Redbet have also included most of the functionality you find on the desktop, including live chat and a full cashier service. There are still plenty of mobile casinos without those functions. Registering is a piece-of-cake and only takes a couple of minutes. You need to verify your account via email, and can deposit straight away. You will need to have a bonus code to hand if you want to pick up the welcome bonus, however. On the flipside, that gives you the chance to opt out of the bonus if you prefer.
Bonuses, Free Spins and Promotions
Ok, so Redbet doesn’t offer a no deposit bonus to players these days, but there’s a host of treats waiting for you when you make your first deposit. In total, you’ll receive 250 free spins and up to £1000/€1000 in bonus cash across your first three payments. They constantly review the structure of the welcome package, and change the games against which you can play your free spins too. At the time of writing, your first deposit will trigger 100 free spins on NetEnt’s Warlords online slot, which makes a nice change from Starburst. This bouncing bundle of free spins is accompanied by a 100% cash bonus up to £100/€100, and it’s all triggered by a minimum deposit of £20/€20. You’ll need to use the bonus code ‘Welcome’ when you make your first deposit to bag the bonus.
Your second deposit activates a smaller percentage bonus of 25% up to £400/€400, but you get another bundle of 100 free spins. Ok, so this batch are on Starburst, but at least they’re mixing it up a bit! To prove the point, your final bundle of 50 free spins, which is credited with your third deposit, is currently attached to Gonzo’s Quest. You can also bag a whopping 200% bonus up to £500/€500 with that 3rd deposit, again with a minimum deposit amount of £20/€20. The 2nd and 3rd deposit bonuses are triggered by the bonus code Welcome2 and Welcome3 respectively. They also round off your welcome, and we’ve summarised the whole shebang below. But it’s not like that’s your lot. Redbet operate a recurring weekly ‘Prize Pot’ promotion, giving you the chance for a cash prize worth thousands. Keep your eye on the ‘Promotions’ page for details of other ad hoc offers.
- Deposit 1 – Bonus Code Welcome triggers 100 free spins and Warlords and a 100% cash bonus up to £100/€100
- Deposit 2 – Bonus Code Welcome2 triggers 100 free spins on Starburst and a 25% cash bonus up to £400/€400
- Deposit 3 – Bonus Code Welcome3 triggers 50 free spins on Gonzo’s Quest and a 200% cash bonus up to £500/€500
Software, Games and Design
Redbet boasts a sizeable games catalogue, presented in a traditional games grid featuring large, bold thumbnail images. You can whittle down the choice of games by provider. That allows you to see all NetEnt games together, all MicroGaming games in isolation and then everything else under the umbrella of an ‘other’ category. That doesn’t really do justice to the number of suppliers who appear in the ‘other’ bracket. NYX, Thunderkick and Lightning Games are just a few of the names who contribute their best titles to this section. You’re not short of choice at Redbet, especially if you’re a fan of video slots.
We’re not going to name loads of individual games, because it’s a pointless task when an online casino has hundreds in stock. Everyone has their own favourites. But when you’ve got a near-complete selection of MicroGaming, NetEnt and NYX games, you can be certain of breadth of choice. That includes the top rated jackpot games from the former two, including Mega Moolah, Mega Fortune, Hall of Gods and King Cashalot. These two industry giants also provide plenty of table games to bolster the Redbet catalogue. Live action fans can also fill their boots in the Redbet live casino, which is hosted by Evolution Gaming. Finally, we should mention that Redbet operates an extensive sportsbook and varied poker site, which are both just a click away when you’re playing in the online casino.
We’ve already discussed the design of the site in a bit of detail. It’s really well constructed and easy to navigate. You can tell that the Redbet team have honed the user experience of years of operation. Within seconds of registering, you’ll be moving around like a seasoned user. The ‘My Account’ portal pops out from side menu, providing easy access to lots of key functionality. The game filters are easily applied, and text is used the great affect. This is one of those sites that talks in plain English, and mixes brevity with enough detail to allow you to understand the terms of different promotions without scrutinising pages of text four hours. Combined with the classy red, black and white colour scheme, it ensures that Redbet is one of the most user-friendly, attractive online casinos round. These older online casinos often fail to ‘move with the times’, but you can’t accuse the Redbet team of falling into that trap. The commitment to ongoing improvement has worked a treat.
Banking Options and Customer Support
The Redbet cashier function is readily available via the ‘My Account’ section, which you can access by clicking the little person icon in the top right hand corner (you can replace the icon with a photo of yourself if you want to personalise the experience). However, you can also deposit from a one-click shortcut at the top of the homepage. Unusually (and ingeniously), Redbet have also incorporated a ‘Quick Deposit’ function on the ‘in-game’ screen. In others words, if you run out of cash while playing, you don’t need to leave your current session to deposit. It’s a nice touch, but use it responsibly! To use it, you will need to have a regular payment method set up. You have a wealth of choice, from Visa and Mastercard, through Skrill, Neteller, Paysafecard, Trustly and WebMoney.
Redbet operate live chat customer support between the hours of 9am and 1am CET, during which you telephone help is also at hand. Out of hours, there is some provision for emergency support by email, but from our experience, it’s best to contact within those standard working hours. They do have an FAQ section addressing some common queries. But in comparison to other content on the site, it falls a little short. It’s not structured in the traditional Q&A format, and largely sticks to very general topics. Luckily, the live support team are a knowledgeable and friendly bunch, and can typically answer your question quickly. It’s just a shame that support isn’t available 24/7 to serve the night owls amongst you, as well as those in Australia and Asia.
Conclusion and Finishing Thoughts
Redbet’s overall package is laced with the experience that over a decade in the industry brings. We’re really impressed by their ongoing commitment to improvement. They freshen up the site regularly, and have built a majestic mobile casino. Sometimes long established casinos get a bit lazy when it comes to new products, but Redbet have avoided that pitfall to great effect. They don’t offer as many bonuses as other sites, but they make the ones they do release count. That starts with the generous welcome bonus and continues through various big prize offers. With a game selection to boot and adequate – if not 24/7 customer service – this is an online casino that deserves success. It’s fully licenses by the UK Gambling Commission and Malta Gaming Authority, the two most stringent regulators. We wouldn’t expect anything else from such an industry veteran that still feels fresh today.